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UK GDPR & Data Protection

Privacy Policy

Last Updated: 11 September 2026 • Petlandscaperepairs is dedicated to safeguarding your personal privacy and maintaining total transparency regarding our data practices.

Data Controller Information

For the purposes of the UK Data Protection Act 2018 and UK GDPR, the Data Controller is Petlandscaperepairs, located at Mill Lane 138, Leeds, LS1 4AB, West Yorkshire, United Kingdom. Email: [email protected].

1. Information We Collect

We collect personal data only when you voluntarily provide it or through automated website interactions:

  • Consultation Enquiries: Name, email address, telephone number, approximate location/postcode, and details of your garden design requirements submitted via our contact and booking forms.
  • Newsletter Subscriptions: Your email address when subscribing to our gardening guides and editorial updates.
  • Technical & Usage Data: Anonymized IP addresses, browser type, device specifications, operating system, pages visited, and visit timestamps collected via essential and analytics cookies.

2. Legal Basis for Processing

We process your personal information strictly in accordance with lawful bases under UK GDPR:

  • Consent: When you subscribe to our newsletter or opt-in to optional analytics cookies.
  • Contractual Performance: When you submit a project enquiry or book a design consultation requiring us to communicate and deliver proposals.
  • Legitimate Interests: To optimize our website performance, protect against spam and fraudulent submissions, and enhance user experience.

3. How We Use Your Data

Your information is used solely for the following legitimate purposes:

  • Responding to design consultations, quotation requests, and customer service inquiries.
  • Providing 3D design visualisations, planting schedules, and project milestone updates.
  • Sending seasonal horticultural advice and service updates (you may unsubscribe at any time).
  • Maintaining website security and preventing automated spam via honeypot mechanisms.

4. Data Sharing & Third Parties

We never sell, rent, or trade your personal data to third-party marketing companies. We only disclose information to trusted service providers who assist in operating our website, processing email communications, or certified local landscaping contractors assigned to deliver on-site works under strict confidentiality agreements.

5. Cookies & Tracking Technologies

Our site utilizes cookies to maintain session states and analyze traffic trends. For detailed information regarding cookie categories and instructions on how to manage or disable cookies, please visit our dedicated Cookie Policy.

6. Your Data Rights Under UK GDPR

As a UK resident, you possess comprehensive statutory rights regarding your personal information:

Right to Access Request a full copy of the personal data we hold about you.
Right to Rectification Request correction of inaccurate or incomplete personal records.
Right to Erasure Request deletion of your data where no overriding legal obligation exists.
Right to Object Object at any time to processing based on legitimate interests or direct marketing.

7. Contact the Data Protection Officer

To exercise any of your data rights or to submit a query regarding our privacy standards, please contact us: